We have found one interesting bit of information over the years of traveling and just speaking to people in general. Both in Canada and the US, not every one is aware that they need a Passport to cross over the border. These same people are also not aware that it takes up to 10 days or longer to receive your passport once you have put in your application. But first you have to apply for a passport :).
You must pick-up your passport in person at the location you applied to. It will be ready in 10 business days.
Additional fees: There are additional fees associated with replacing a passport and express or urgent processing. These fees are added to the base fee listed above. Urgent and express service is available only if you apply in person at a passport office. There are some exceptions. Check what services are available at the offices near you.
Expedited Services – available in person only – Fees
Urgent pick up (by the end of the next business day)
Express pick up within 2-9 business days
Standard pick up on or after 10 business days
Services – Fees
Replacing a valid lost or stolen passport
Certified true copy of part of a passport or other travel document (one to three copies)
File transfer (to a different passport office in Canada)
We really hope this helps to answer any of your questions. The first link we gave you is a direct to Government of Canada. If you do need assistance, please contact them for more information.